Wong & Cia®

The challenge

Wong & Cia sells and assembles hydraulic hoses and fittings for mining operations, from six sites: the head office in Lima and five in the regions. Requests, quotes and purchase orders travelled by email, and each department kept its own files. The processes were not documented, so how an order moved from Sales to the Warehouse, to Purchasing or to the workshop depended on who was handling it.

What we built

A custom ERP, delivered department by department and in milestones. Sales runs the whole sale, from the request to the payment, and builds the document folder for each job. The Warehouse controls stock by site and location, prepares, dispatches and transfers between sites, with every movement in the stock ledger. Purchasing and Imports buys what no site has in stock, locally or from abroad, and tracks the order until it arrives. Production follows each assembly through twelve stages, from the technical survey to the close, with its sign-offs, test pressure and traceability by batch. Finance closes with accounts receivable and payable, banks and reports. Along with the system, each department received its user manual with the map of its process.

The outcome

The order is a single thread running through the departments: it starts with the customer's purchase order, ships with a delivery note that deducts stock only once, and comes back as an invoice, without being copied from one email to another. In the workshop, every assembled hose keeps its history: who made it, with which materials and with what test result. Each site sees its own stock and its own orders. And the company has, for the first time, its processes in writing and a system that enforces them.

Stack

• Laravel
• React